Privacy policy

Last updated: July 3, 2026

Privacy Policy

BYEFLÖCK operates this website and online store. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, join a preorder, sign up for marketing, contact us, or use our services.

SMS and Email Messaging

By signing up for BYEFLÖCK email or SMS communications, you agree to receive messages about preorder updates, product releases, abandoned checkout reminders, restocks, and marketing. Message and data rates may apply. Message frequency may vary. Consent is not required to make a purchase.

You also agree to our Messaging Terms: https://terms.pscr.pt/legal/shop/uptyh4-jd/terms_of_service

You also agree to our Messaging Privacy Policy: https://terms.pscr.pt/legal/shop/uptyh4-jd/privacy_policy

Information We Collect

We may collect the following information:

  • Name, email address, phone number, billing address, and shipping address.
  • Order details, preorder details, payment status, product selections, and cart activity.
  • Customer support messages and contact form submissions.
  • Device information, browser information, IP address, cookies, and website usage data.
  • Marketing preferences, email engagement, SMS opt-in status, and ad interaction data.

How We Use Information

We use personal information to:

  • Process orders, payments, preorders, shipping, returns, and customer support.
  • Send order confirmations, preorder updates, shipping updates, and support responses.
  • Send marketing emails, SMS messages, product updates, and launch announcements if you opt in.
  • Improve our website, product pages, advertising, customer experience, and fraud prevention.
  • Comply with legal obligations, enforce policies, and protect BYEFLÖCK, customers, and our services.

Preorder Communications

If you place a preorder, we may use your email or phone number to send important updates about production, fulfillment, shipping windows, delays, cancellations, or order-related changes.

Cookies and Tracking

We use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve the shopping experience, remember cart activity, measure ads, and show relevant marketing.

These tools may be used by Shopify, Meta, Google, Postscript, payment providers, analytics services, and other service providers connected to our store.

Advertising and Marketing

We may use your information to show BYEFLÖCK ads on platforms such as Facebook, Instagram, Google, TikTok, or other advertising networks. These platforms may use cookies, pixels, or similar technologies to measure performance and personalize ads.

How We Share Information

We may share personal information with:

  • Shopify, which powers our online store.
  • Payment processors and fraud prevention providers.
  • Shipping, fulfillment, and logistics providers.
  • Email, SMS, marketing, advertising, and analytics providers.
  • Customer support, hosting, security, and technical service providers.
  • Legal authorities if required by law or necessary to protect rights, safety, or security.

Shopify

Our store is powered by Shopify. Shopify may collect and process personal information to provide checkout, payments, hosting, analytics, fraud prevention, and other ecommerce services.

You can learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information. You may also have the right to opt out of certain targeted advertising, sale, or sharing of personal information.

To make a privacy request, contact us at: support@byeflock.com

Marketing Opt-Out

You can unsubscribe from marketing emails by using the unsubscribe link in our emails. You can opt out of SMS messages by replying STOP where supported. Even if you opt out of marketing, we may still send important order, preorder, shipping, or account-related messages.

Children’s Privacy

Our website is not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can review and delete it where required.

Data Security

We use reasonable safeguards to protect personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information as long as necessary to provide services, fulfill orders, manage preorders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

International Processing

Your information may be processed, stored, or transferred outside your state, province, or country, including in the United States or other locations where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we update it, we will change the “Last updated” date above.

Contact

Questions about this Privacy Policy or privacy requests can be sent to: support@byeflock.com

BYEFLÖCK
96 Pine St
Woburn, MA 01801
United States